Frequently Asked Questions
On this page you will find answers to key questions about the National Committee for the Care of Prisoners, Released Persons and their Families, its role, care and empowerment pathways, and contact and partnership mechanisms.
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General Questions
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The National Committee for the Care of Prisoners, Released Persons and their Families is a national body concerned with the care and empowerment of inmates, released persons and their families, by coordinating efforts and integrating roles among relevant entities, contributing to family and social stability and positive reintegration.
Beneficiary groups include inmates, released persons and their families, in accordance with approved pathways and regulations, and in coordination with relevant entities.
Yes. The Committee operates nationwide through its General Secretariat and branches, in partnership with relevant entities, facilitating care and empowerment pathways across all regions.
The Committee coordinates efforts and integrates roles among government, non-profit and private sector entities, supporting care and empowerment pathways for beneficiary groups, while respecting each entity's mandate and role.
The Committee provides certain forms of support within its mandate, and also coordinates efforts and connects beneficiaries with partner entities according to the nature of the need and available pathways.
Beneficiaries & Families
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You can contact the Committee or one of its branches through the official channels. Your request or inquiry will be directed in accordance with approved pathways and regulations, and in coordination with relevant entities.
Apply through official channels:
- Unified number: 8001244344
- WhatsApp: 920015615
- Beneficiary care account on X: @Trahum_care
- Or visit the branch nearest to your region (Branch Directory)
Requests are received through official channels, then reviewed and directed in accordance with approved pathways and the nature of the need, in line with the regulations governing each pathway or service.
Access to support pathways is subject to the regulations and criteria approved by the Committee or the service provider. Details can be obtained through official channels or the nearest branch.
Yes. Families of inmates can contact the Committee through official channels. Inquiries or requests will be directed in accordance with approved pathways and in coordination with relevant entities.
Yes. A released person can contact the Committee through official channels. The request will be reviewed and directed in accordance with applicable regulations and available pathways.
The Committee is committed to protecting beneficiaries' privacy and dignity. No personal information or sensitive details about beneficiaries are published in public content.
No. In accordance with the Committee's policy and services manual, there is no monthly service. Requests are reviewed and directed in accordance with approved pathways and regulations, according to the nature of the need and services available from the Committee or partner entities.
Processing time varies depending on the type of request, completeness of information, the relevant entity, and the nature of the requested pathway. You can follow up on the status of your request through official channels.
Yes, provided you submit proof of authorization. You can inquire about authorization or delegation requirements through the Committee's official channels or the nearest branch, as requirements vary according to the type of request and procedure required.
Yes. The Committee provides its services to prisoners, released persons and their families among citizens, as well as to a resident wife of a citizen and a resident husband of a female citizen. Requests are reviewed in accordance with the approved regulations and criteria for each pathway.
Partners & Community Contribution
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Government, non-profit and private sector entities can contact the Committee to explore cooperation opportunities in care, empowerment, training, awareness, family support and community initiatives.
Partners contribute services and programmes each within their area of expertise, while the Committee strengthens integration, coordinates efforts and directs partnerships toward more sustainable impact.
Yes. The private sector can participate through corporate social responsibility initiatives, training and empowerment programmes, employment opportunities and targeted initiatives that serve beneficiary groups.
By registering on the National Volunteer Platform and completing the volunteering form on the Committee's website, or by following available opportunities through the Committee's official channels as announced.
Entities and individuals wishing to make a community contribution can contact the Committee through official channels to learn about available areas for participation or support, in accordance with approved regulations.
Didn't find your answer?
Contact us directly through the official channels, and our beneficiary care team will be happy to assist you.